Port a Phone Number to Metro by T-Mobile — Step-by-Step

Buy a US vanity phone number outright and port it to Metro by T-Mobile. Pay once from $200–$250 — no subscription from Digit Exclusive. After porting completes (24-48 business hours), the number is yours on Metro permanently — voice, SMS, MMS, voicemail, caller ID, and 911 all supported. Below: the exact port-in process for Metro by T-Mobile specifically.

How Metro by T-Mobile port-in works

Buy a vanity number from us. One-time payment from $200–$250. Pick by area code, state, or pattern from our live inventory.
Receive the transfer kit. Within 1-5 business days, you receive an email with: the originating account number, port-out PIN, originating carrier name, account-holder name, and step-by-step instructions for Metro by T-Mobile specifically.
Submit the port request to Metro by T-Mobile. Either in-store (where applicable), online (the Metro self-service port-in form), or by phone (Metro customer service). Use the transfer kit values from step 2.
Metro by T-Mobile processes the port. Typical window: 24-48 business hours. You receive an SMS or email when the cutover completes.
The number is live on Metro by T-Mobile. Voicemail, caller ID, 911, and all standard cellular services are active from that moment forward.

Metro by T-Mobile-specific PIN and authorization details

Metro by T-Mobile requires originating account number + port-out PIN. The PIN is obtained from the previous carrier directly (call them or use their app/portal).

Metro by T-Mobile network and ownership

Metro by T-Mobile (formerly MetroPCS) is the prepaid arm of T-Mobile. Port-in runs on T-Mobile infrastructure.

Tips before you start a Metro by T-Mobile port-in

Metro by T-Mobile has thousands of retail stores nationwide — you can complete the port in person if you prefer. Bring printed copies of the transfer kit.
When you complete checkout on our store, the transfer kit provides every field Metro asks for during their port-in form.
Have the transfer kit open in a second tab while filling out the Metro port form — line-by-line matching prevents the most common errors.

Common port-in mistakes (with Metro or any carrier)

Cancelling your originating service before the port completes. Cancellation deactivates the number, which kills the port. Always wait for cutover confirmation before cancelling old service.
Mismatching the account name. The name on your Metro account must match the originating account name (or be linked via the LOA in our transfer kit).
Submitting the wrong port-out PIN. PINs expire — usually within 24 hours of being issued by the previous carrier. Submit the port-in request promptly after receiving the PIN.

Frequently asked questions

Can I port a vanity number from Digit Exclusive to Metro by T-Mobile?

Yes. Every US local number we sell is fully portable under FCC §52.31. Metro by T-Mobile accepts standard port-in requests when transfer kit data is correct. Toll-free numbers (800/888/877/866/855/844/833) follow a different RespOrg transfer process — we sell US local numbers, which port via standard LNP.

How long does the port to Metro by T-Mobile take?

Typical window: 24-48 business hours from Metro receiving a complete and accurate port-in request. Same-day completion is common when paperwork is clean.

What if my port to Metro by T-Mobile fails?

The two most common failure modes are: (1) mismatched account name, and (2) expired port-out PIN. Both are recoverable — re-request a fresh PIN from the originating carrier, verify the account name, and resubmit. Metro customer service handles port escalations when needed.

Do I need to switch carriers before buying the number?

No. Buy first, then port. The number exists on its originating carrier from the moment of purchase. You initiate the port to Metro when you're ready — typically once you have your Metro SIM in hand and an active line.

Ready to buy a number to port to Metro by T-Mobile?

Browse all 15,593 US vanity numbers — or pick by area code, state, or pattern. Every number is one-of-one, sold outright, and ports cleanly to Metro by T-Mobile.